
What is a customer journey map? A customer journey map is a tool that illustrates key engagement touchpoints that a customer has with a company, product, or service throughout the customer lifecycle. Customer journey mapping provides a customer-centric view of their interactions and helps businesses understand their customers on a deeper level so that they […]

What is it? Taking place over the course of two days, our strategic marketing workshops are designed to uncover key insights, identify gaps, and build the foundation for a strong marketing strategy. This collaborative workshop will give you the clarity and direction needed to develop a marketing plan that drives real results. Who is it […]

At Branch, we believe that your brand is not only an external reflection of who you are, but very much an internal reflection as well. Like many small business owners, we started with a visual brand first and then realized that we needed to truly define who we wanted to be in order to have […]