If you work in the nonprofit world, chances are your day is filled with programming, partnerships, and impact. But how much of your time, or your team’s time, is spent on marketing?

For most nonprofits, the answer is: not much.

That’s understandable. Nonprofits are mission-first by nature and often resource-constrained. Marketing can feel like a luxury, something reserved for big brands or for-profit companies with large budgets and sleek design teams.

But here’s the truth: marketing isn’t a luxury. It’s a necessity.

Marketing Isn’t Just About Visibility. It’s About Sustainability.

Too many nonprofits do incredible work behind the scenes and expect impact alone to drive awareness, funding, and participation. But without clear messaging, consistent storytelling, and aligned fundraising efforts, even the best programs can go unnoticed and underfunded.

Marketing is how you communicate your mission, build trust, and invite others to be part of the change. It’s not separate from your mission. It’s how you amplify it.

Fundraising and Marketing: Two Sides of the Same Coin

One of the biggest opportunities we see when working with nonprofits is aligning fundraising with marketing. These functions are often siloed. The development team focuses on grant writing and major donors, while the marketing team (if there is one) is focused on social media or flyers.

But these efforts need to work together.

A compelling annual appeal needs strong storytelling and targeted messaging. A capital campaign needs audience segmentation and digital strategy. Even donor stewardship is improved with the right content, delivered at the right time.

When fundraising and marketing align, your efforts become more powerful and more effective.

Building the Foundation: Our Work with the YMCA of Pawtucket

We’ve seen firsthand how transformative a strategic marketing approach can be. Take our work with the YMCA of Pawtucket as an example.

Like many nonprofits, the YMCA had a small but dedicated team doing a lot with very little. Marketing was reactive, with a single staff member managing everything. Despite running multiple branches, camps, and early learning centers, many in the community didn’t realize they were all part of one connected organization.

Even more critically, the YMCA’s incredible impact, such as providing over $1 million in scholarships each year, wasn’t being clearly communicated. Without strong, consistent messaging, their story was going untold.

So we partnered with them to change that.

Here’s What We Helped Build:

  • Audience Strategy: We developed ideal customer personas and mapped each service to specific audiences using a service-to-customer matrix.
  • Campaign-Based Marketing System: We implemented an organized content calendar and proactive campaign planning workflows.
  • Fundraising Framework: We built a strategy to grow giving by 133%, including board giving initiatives, branch-specific messaging, and tracking systems.
  • Website Audit: We analyzed user behavior and identified improvements for navigation and calls to action.
  • Cross-Team Alignment: We facilitated collaboration between leadership, marketing, and programming to create a shared sense of ownership.

The Results?

  • Clarity around who they serve and how to reach them
  • Consistency across locations and programs
  • A structured approach to marketing and fundraising
  • A growth plan grounded in strategy, not guesswork

What Nonprofits Can Learn from This

You don’t need a million-dollar budget to build a strong marketing strategy. What you do need is clarity on your audiences and offerings, consistent messaging across platforms, reliable systems to develop content and plan campaigns. Just as important is close collaboration between your fundraising and marketing teams, and a deep commitment to telling your story clearly and authentically. At Branch, we believe marketing is how nonprofits build trust, raise money, and sustain their missions over time. It’s not just about making noise; it’s about making meaning and ensuring your work reaches the people who need it most.

Let’s Keep the Conversation Going

If you’re a nonprofit leader looking to build systems, align fundraising and marketing, and tell your story with confidence, we’d love to help.

Reach out. Let’s build something sustainable together.

Written by Rebecca Brady, Co-Founder & COO

Branch Updates, Case Study, Marketing

CATEGORY

12/14/2025

POSTED

Nonprofits Need Strategy, Not Just Mission